How to manage people who know more than you?

How do you help your team members achieve their goals when you – as a leader – are not an expert on the topic? Be wary of making suggestions without true expertise Recognize that knowledge is power Actively involve others Target transparency and applaud when you get it Check your ego at the door Full…

4 types of conversations

The 4 types of conversations a first-time manager (but also the more experienced ones) should master: 1. Goal setting conversations 2. Praising conversations 3. Redirecting conversations 4. Wrapping up conversations To what extent do you master these conversations? Full article: 4 Conversations First-Time Managers Should Master  

Adult learning principles

I hope you all had a good summer vacation. I’m already back in full swing. Last Monday we started a new project with part of the fantastic team of Coaching 4 Results. It’s always exciting to deliver a first session with a new customer. In this case, a group of 16 professionals with their expectations,…

Interview to Jack Welsh about leadership

Interesting interview with Jack Welch, former CEO of General Electric, talking about his leadership philosophy: define a mission, define the values and behaviours, communicate with candour, reward and train the employees… According to him, the key to his success is that “he loves to see others succeed. There is nothing I enjoy more than seeing…

Fostering continuous development

It’s obvious that team leaders surrounded by independent employees will have more time to manage. Therefore fostering continuous development is key to increase autonomy, initiative and a sense of ownership. By asking “what can we learn from that?” or “what can we do next time different to get a better result?”, teams can come up…

18 things highly creative people do differently

Here you have an interesting article about 18 things highly creative people do differently (read full article). How many of these things do you do? They… 1. Daydream 2. Observe everything 3. Work the hours that work for them 4. Take time for solitude 5. Turn life’s obstacles around 6. Seek out new experiences 7.…

Why horse-assisted leadership training?

In the last days we have organized two successful sessions of Leadership with Horses. Why have we been delivering horse-assisted leadership training for more than 5 years? Because: horses help you get out of your comfort zone, which is where you can really learn something new, they demonstrate the effect of your behaviour and this…

Signs that you lack Emotional Intelligence

Here are some of the tell-tale signs that you need to work on your emotional intelligence: You often feel like others don’t get the point and it makes you impatient and frustrated. You’re surprised when others are sensitive to your comments or jokes and you think they’re overreacting. You think being liked at work is…

9 recommendations for managing talent

Some of the qualities I see in talented people is that they know what they want, they have very high standards of quality, they usually can choose where they want to work, they know how to work independently, they are very competent and intelligent, are responsible and are proactive. To manage talent make sure you…

Key Account Management

This Monday and Tuesday I have been working in Germany. Yesterday I lead a workshop on “Key Account Management” with a group of consultants of one of my customers. We could define this concept as: a systematic process for managing key interactions and relationships with the most valuable customers. The aim is to create a…

Leadership Programme

This week I completed a Leadership Programme covering the following competencies: self-management, leadership & coaching, sales & negotiation, leading work meetings and communication. A whole year of work with a fantastic group of high potential professionals who came from Germany, Switzerland and the UK. The duration and intensity of the programme offered them a space…